Can I turn off or change past due notices sent to my customers?


By default, past due notices are sent to customers when invoices are 3, 7, and 14 days past due. The customer will receive an email reminding them of the late invoice at each of these points in time. 


This setting can be toggled on or off, but at this time cannot be customized further.


To find this setting, navigate to Invoicing, then Invoice Settings, and from the options on the side select Edit reminders/fees.




Select the button to the right of Send past due reminders to enable or disable this setting. 




If you find that more options for past due notices would be beneficial, please send that feedback to us via email at and we will be happy to pass that to the team for a possible future update!

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